Under the general direction of the Human Resources Manager, performs responsible personnel administration work in carrying out City policies and procedures relating to a wide variety of Human Resources programs and activities. The Human Resources Coordinator is expected to perform the full scope of responsibilities for all facets of employee benefits and wellness services. As a member of a cross-functional team, the incumbent will assist with duties of other Human Resources Coordinators who serve areas such as recruitment, training, HRIS, HR Compliance, performance management, and union contract interpretation. Employee is also responsible for interpreting existing personnel ordinances, policies and procedures; addressing employee complaints or concerns; and acting as liaison to outside organizations and agencies.
ESSENTIAL JOB FUNCTIONS
Assists the Human Resources Manager in establishing goals and objectives for the Division; attends meetings representing the Division in personnel matters.
Keeps informed about new rulings, changes in laws, and changes in regulations and recommends policy adjustments as needed.
Coordinates various specialized benefits programs, such as deferred compensation, cafeteria plans, sick leave banks, and retirement administration.
Meets with employees and retirees to answer benefit questions and enroll them in selected coverage.
Enrolls new employees and administers changes to current employee’s and retiree’s benefits through on-line benefits programs. Notifies carriers of benefit eligibility including new hires, qualifying events, separations, ineligible dependents, retirees, and reconcile the changes as needed.
Liaises with third party administrators such as Benefits Broker, Cafeteria Plan, and Retirement (i.e., Florida Retirement System, 457 Plans, 401(a) Plans, Police and Fire Pension).
Responsible for updating and maintaining HRIS with employee and retiree information.
Handles all leaves of absences, family medical leave, military leave, and continuation of benefits during leaves. Ensures proper paperwork is completed timely and any extensions are processed through the Human Resources Manager.
Assists with the processing of Life Insurance, Short Term Disability (STD), and Long Term Disability (LTD) Claims.
Responsible for COBRA administration.
Coordinates Employee Wellness Fair and Open Enrollment.
Oversees the Employee Wellness Program and coordinates wellness activities for employee programs.
Serves as a member of various employee committees such as Sick Leave Bank, Benefits Task Force, and Wellness committees.
Researches, compiles and summarizes a variety of information to prepare periodic and special reports related to the benefit functions; prepares correspondence and a variety of reports and written materials; maintains accurate records and files.
Assists the Human Resources Manager with administering benefits contractor services agreements, reviews billing to ensure accuracy and recommends for payment.
Assists the Human Resources Manager with the preparation for the annual budget for the employee benefit function; monitors expenditures and prepares periodic reports as required.
Assists the Human Resources Manager with training programs for employees regarding benefits and wellness, makes recommendations to the Human Resources Manager for improvement to the program as necessary.
Performs research and compiles information related to surveys for salaries, benefits, and other various surveys.
Interprets the personnel policies and union contracts for department heads, supervisors, union representatives, other agencies, and the public.
Prepares periodic, routine and special reports for the Human Resources Manager relating to the operation of the organization.
Establishes and maintains cooperative working relationships with city officials and employees, the general public and representatives of other agencies toward the accomplishment of assigned projects.
Responds to and oversees public records requests as needed.
Essential Employees may be required to work during declared or undeclared emergency.
Performs other related job duties as assigned.
Education and Experience:
Bachelor’s degree in public administration, business administration, human resources management, risk management, or a related field with three (3) years of progressively responsible experience in human resources administration and risk management; or an equivalent combination of education, training and experience.
Knowledge in BenTek, NaviLine (SunGard HTE), and Laserfiche is preferred. For positions requiring the operation of City vehicles, must possess a valid current Florida driver's license, or be able to acquire one within 45 days of hire.
Knowledge, Skills and Abilities:
Knowledge of Human Resources practices and procedures.
Knowledge of retirement benefits, COBRA, FMLA, ACA, ADA, HIPAA practices and procedures.
Skill in the use of a variety of computer programs, including Microsoft Office and various office equipment.
Ability to coordinate, manage, strategize, and/or correlate data and or information.
Ability to exercise the judgment, decisiveness and creativity required in situations involving the direction, control and planning of an entire program or set of programs.
Ability to communicate effectively both verbally and in writing.
Ability to conduct research, analysis, and develop reports, manuals, and/or presentations based on findings.
Ability to exercise a high degree of confidentiality and integrity.
Ability to establish and maintain effective working relationships with applicants, other public and private agencies, associates, and the public in a positive and tactful manner under sometimes stressful situations.
Ability to exercise initiative and independent judgment in ensuring proper administration of personnel programs.
Ability to stay informed of new rulings, changes in the law and changes in regulations.
Ability to exercise tact and courtesy in frequent contact with employees, elected officials and representatives of outside agencies and organizations.
The work is generally sedentary and may require exerting up to 10 pounds of force occasionally and/or less than 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Additionally, the following physical abilities are required:
Dexterity: Primarily with fingers, as in picking, pinching, or typing.
Handling: Picking, holding, or otherwise working, primarily with the whole hand.
Mental Acuity: Ability to make rational decisions.
Reaching: Ability to extend hand(s) and arm(s) in any direction.
Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
Speaking: Ability to communicate clearly, accurately and concisely through speech.
Visual Acuity: Ability to perform activities such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.
Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
Balancing: Maintaining body equilibrium to prevent falling while walking, standing or crouching on narrow, slippery, or erratically moving surfaces. The amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
Work is performed in a dynamic environment that requires the ability to be sensitive to change and responsive to changing goals, priorities, and needs.
THIS JOB DESCRIPTION IS NOT INTENDED TO BE AND SHOULD NOT BE CONSTRUED AS AN ALL INCLUSIVE LIST OF ALL THE RESPONSIBILITIES, SKILLS OR WORKING CONDITIONS ASSOCIATED WITH THE POSITION. WHILE IT IS INTENDED TO ACCURATELY REFLECT THE POSITION ACTIVITIES AND REQUIREMENTS, MANAGEMENT RESERVES THE RIGHT TO MODIFY, ADD OR REMOVE DUTIES AND ASSIGN OTHER DUTIES AS NECESSARY. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A WRITTEN OR IMPLIED CONTRACT OF EMPLOYMENT.
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